LEGAL

Privacy Policy

Effective August 21, 2026

This policy explains how StepBridge MD handles information submitted through StepBridgeMD.com. The website provides educational product information and is not a clinical service.

Information we collect

If you contact us or request a sample, we may receive your name, email address, WhatsApp number, selected program or sample, and message. Do not submit patient information, medical records, payment-card details, passwords, or protected health information.

How we use it

We use contact information to answer your inquiry, provide requested product information, prevent abuse, and maintain basic service records. We do not sell contact-form information.

Contact-form delivery

The website sends completed inquiries directly to the Titan business mailbox at consultant@stepbridgemd.com and sends a receipt confirmation to the email address entered in the form. Submitting the form does not open Gmail or another email application and does not require visitors to sign in to an email account. The mailbox credential is stored only as an encrypted server-side hosting secret and is never sent to the visitor's browser.

Orders, payments, and digital delivery

You may currently use WhatsApp or the Contact page to ask a question or start an order. Do not send payment-card details through either channel. When configured with an approved third-party provider, secure checkout appears and payment information is entered on that provider's secure page, not on this website. StepBridge MD will not place raw card details in this website. The provider's own privacy policy will also apply.

Storage and retention

Inquiry messages may be retained in the StepBridge MD business mailbox for customer support and recordkeeping, then deleted when no longer reasonably needed. Future order records will remain in the connected payment or delivery provider according to that provider's settings and applicable law.

Analytics and advertising choices

If analytics or advertising IDs are configured, StepBridge MD shows a privacy-choice panel and loads Google Analytics or Meta Pixel only after you accept. If you decline, those optional tools do not load. Your choice is stored in your browser so the site can remember it.

You can reopen Privacy choices and withdraw your choice at any time. Withdrawal stops future loading and attempts to remove the related browser cookies, but it cannot undo events already sent while consent was active. The hosting platform may still process technical request data needed for security and delivery.

Your choices

You may ask us to correct or delete contact information we control, subject to legal or transaction-record obligations. Use the contact form with enough detail to identify the inquiry.

Contact

Questions about this policy can be submitted through the Contact page. Replies come from consultant@stepbridgemd.com.